Social Media Giant Facebook bug accidentally leaked the identities of its content moderators to suspected terrorist users on the social network. According to the Guardian Group report, A bug in the company’s software exposed the personal profiles of more than 1,000 workers across 22 departments who review content ranging from sexual material to terrorist propaganda.
A moderator who spoke with the Guardian said :
The security glitch, which lasted for a month before Facebook was able to correct it in November, made the moderators’ profiles appear in the notifications of Facebook groups that are thought to administrated by terrorists with ties to ISIS, Hezbollah and the Kurdistan Workers Party.
Facebook confirmed the breach to the paper and said :
It made technical changes to “better detect and prevent these types of issues from occurring.”
“We care deeply about keeping everyone who works for Facebook safe,” a spokesman said.
“As soon as we learned about the issue, we fixed it and began a thorough investigation to learn as much as possible about what happened.”
But at least one of the affected moderators says that the social media giant hasn’t done enough, and that he fears retaliation from potential terrorists who he banned from Facebook for breaching its terms of service. As a result, he decided to quit his job at the counter-terrorism unit based at Facebook’s European headquarters in Dublin, Ireland and go into hiding in Eastern Europe.
The moderator this month filed a legal claim against Facebook and the recruitment company that contracted him to seek compensation for psychological damage caused by the leak.